A SunPass payment text is not an official toll invoice
SunPass sends official Toll Enforcement Invoices by U.S. mail, so an unexpected payment text should be checked by opening SunPass directly rather than following its link.
An unexpected text that asks for quick SunPass payment is not an official Toll Enforcement Invoice. SunPass sends that invoice by U.S. mail.
SunPass may send other account messages, so it is not accurate to say that SunPass never texts. The reliable check is simple. Do not use the payment link in the message. Type SunPass.com into your browser, then open your account or the official invoice page.
To look up an invoice, use the invoice and plate numbers printed on the mailed notice. If you need to call, use a phone number shown on the SunPass site. Do not use a number from the text.
For a rental car, read the rental agreement and final bill. Toll-by-Plate sends the invoice to the vehicle’s registered owner, and rental companies have their own toll plans and fees. Save a screen image of a suspect text before you delete or report it. Do not enter payment or account details through its link.
Official sources
- Florida's Turnpike - Current Phishing Alert
- SunPass - Frequently Asked Questions
- SunPass - Official Invoice Lookup
- SunPass - Rental Vehicles
Last checked against these sources: July 31, 2026.
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